Hi all, thanks for the responses on and off list. Yesterday I got my case assigned to someone in the international shipping division, gave a physical description of my shipping case and expressed the perishable nature of the contents. My dewar turned up in Calgary last night and was just delivered to CLS, hopefully in cold condition. My contact at CLS was able to give my time (yesterday) to another user and get me rescheduled for the weekend. I had shipped Monday for Thursday beamtime, hoping to avoid limbo over the weekend, but maybe in the future I’ll aim a little earlier.
Besides the on-list responses, I had a couple of helpful off-list replies: BW duct-tapes an airtag into his shipping cases to help keep an eye on them SG says be sure to include USCMA/CUSMA certificate of origin for shipments within North America, along with statement that the samples are non-hazardous, for research purposes, with no commercial value (and don’t assign a high value to the shipment). When contacting FedEx ask for a supervisor in the international shipping division. Customs inspectors may be less tied up late at night. From: CCP4 bulletin board <[email protected]> on behalf of Dr. Kevin M Jude <[email protected]> Date: Thursday, July 27, 2023 at 8:16 PM To: [email protected] <[email protected]> Subject: [ccp4bb] Dry shipper in limbo My first adventure in international crystallography is off to an inauspicious start. On Monday, I sent a dry shipper “overnight” from California to Saskatchewan, but it has been stuck in the Memphis FedEx facility for a few days. I’ve gotten several conflicting explanations of the status from FedEx on the phone, but the most likely seems that it has “pre-cleared” customs and yet has not yet made it to Calgary. It’s not clear whether anyone actually knows where the shipping case is, since I was asked to give a physical description of it. Is there anything else I can do from a few thousand miles away, or do I just have to wait this out? -- Kevin Jude, PhD Structural Biology Research Specialist, Garcia Lab Howard Hughes Medical Institute Stanford University School of Medicine Beckman B177, 279 Campus Drive, Stanford CA 94305 Phone: (650) 723-6431<tel:%28650%29%20723-6431> ________________________________ To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 ######################################################################## To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a mailing list hosted by www.jiscmail.ac.uk, terms & conditions are available at https://www.jiscmail.ac.uk/policyandsecurity/
