Hi all,

In addition to the statements above, our experience has shown that using
the Customs broker as described on the CLS webpage has been helpful. Our
weekly shipments from Seattle to Saskatoon typically make it overnight,
worst case the next day.
Also, test your dewars. They should keep cold for a good week. With simple
tests one can identify dewars that are on their way out.
Glad that your dewar turned up and that the great staff at CLS could fit
you in.

Cheers,
Jan

On Fri, Jul 28, 2023 at 1:09 PM Dr. Kevin M Jude <kj...@stanford.edu> wrote:

> Hi all, thanks for the responses on and off list.
>
>
>
> Yesterday I got my case assigned to someone in the international shipping
> division, gave a physical description of my shipping case and expressed the
> perishable nature of the contents. My dewar turned up in Calgary last night
> and was just delivered to CLS, hopefully in cold condition. My contact at
> CLS was able to give my time (yesterday) to another user and get me
> rescheduled for the weekend. I had shipped Monday for Thursday beamtime,
> hoping to avoid limbo over the weekend, but maybe in the future I’ll aim a
> little earlier.
>
>
>
> Besides the on-list responses, I had a couple of helpful off-list replies:
>
>
>
> BW duct-tapes an airtag into his shipping cases to help keep an eye on them
>
>
>
> SG says be sure to include USCMA/CUSMA certificate of origin for shipments
> within North America, along with statement that the samples are
> non-hazardous, for research purposes, with no commercial value (and don’t
> assign a high value to the shipment). When contacting FedEx ask for a
> supervisor in the international shipping division. Customs inspectors may
> be less tied up late at night.
>
>
>
>
>
> *From: *CCP4 bulletin board <CCP4BB@JISCMAIL.AC.UK> on behalf of Dr.
> Kevin M Jude <kj...@stanford.edu>
> *Date: *Thursday, July 27, 2023 at 8:16 PM
> *To: *CCP4BB@JISCMAIL.AC.UK <CCP4BB@JISCMAIL.AC.UK>
> *Subject: *[ccp4bb] Dry shipper in limbo
>
> My first adventure in international crystallography is off to an
> inauspicious start. On Monday, I sent a dry shipper “overnight” from
> California to Saskatchewan, but it has been stuck in the Memphis FedEx
> facility for a few days. I’ve gotten several conflicting explanations of
> the status from FedEx on the phone, but the most likely seems that it has
> “pre-cleared” customs and yet has not yet made it to Calgary. It’s not
> clear whether anyone actually knows where the shipping case is, since I was
> asked to give a physical description of it. Is there anything else I can do
> from a few thousand miles away, or do I just have to wait this out?
>
>
>
> --
>
> Kevin Jude, PhD
>
> Structural Biology Research Specialist, Garcia Lab
>
> Howard Hughes Medical Institute
>
> Stanford University School of Medicine
>
> Beckman B177, 279 Campus Drive, Stanford CA 94305
>
> Phone: (650) 723-6431
>
>
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-- 
Jan Abendroth
UCB BioSciences
Seattle / Bainbridge Island, WA, USA
home: jan.abendr...@gmail.com
work: jan.abendr...@ucb.com

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