Hi Jan, Kevin, Our experience shipping from San Francisco to CLS has ranged from arrival on 2nd day to 10th day (both extreme), most commonly on 3rd or 4th day, irrespective of using the CLS recommended customs broker or FedEx as the international broker. The main parameter is likely if the package goes directly to Calgary or is routed via Memphis, and this is dependent on FedEx operational logistics and not something that can be selected or planned for.
It's possible that Seattle to Saskatoon is always routed directly, making it consistently an overnight delivery. Luckily with our 2 local SF Bay Area synchrotrons that I've been using regularly for about 20 years, we only ship elsewhere sporadically. The top of the line dewars in best condition are rated up to around 14 days I think, and we have personally tested it up to 10 days without any issues, although typically I would want to restrict them to ~7 days as dry shippers. Typically, in my experience, if there are sudden untraceable/no information status updates on FedEx due to their logistics/missed connection, usually they show up on the system again in 1-2 days as the package works through their delayed delivery/shipping process. Best, Debanu On Fri, Jul 28, 2023 at 6:30 PM Jan Abendroth <jan.abendr...@gmail.com> wrote: > Hi all, > > In addition to the statements above, our experience has shown that using > the Customs broker as described on the CLS webpage has been helpful. Our > weekly shipments from Seattle to Saskatoon typically make it overnight, > worst case the next day. > Also, test your dewars. They should keep cold for a good week. With simple > tests one can identify dewars that are on their way out. > Glad that your dewar turned up and that the great staff at CLS could fit > you in. > > Cheers, > Jan > > On Fri, Jul 28, 2023 at 1:09 PM Dr. Kevin M Jude <kj...@stanford.edu> > wrote: > >> Hi all, thanks for the responses on and off list. >> >> >> >> Yesterday I got my case assigned to someone in the international shipping >> division, gave a physical description of my shipping case and expressed the >> perishable nature of the contents. My dewar turned up in Calgary last night >> and was just delivered to CLS, hopefully in cold condition. My contact at >> CLS was able to give my time (yesterday) to another user and get me >> rescheduled for the weekend. I had shipped Monday for Thursday beamtime, >> hoping to avoid limbo over the weekend, but maybe in the future I’ll aim a >> little earlier. >> >> >> >> Besides the on-list responses, I had a couple of helpful off-list replies: >> >> >> >> BW duct-tapes an airtag into his shipping cases to help keep an eye on >> them >> >> >> >> SG says be sure to include USCMA/CUSMA certificate of origin for >> shipments within North America, along with statement that the samples are >> non-hazardous, for research purposes, with no commercial value (and don’t >> assign a high value to the shipment). When contacting FedEx ask for a >> supervisor in the international shipping division. Customs inspectors may >> be less tied up late at night. >> >> >> >> >> >> *From: *CCP4 bulletin board <CCP4BB@JISCMAIL.AC.UK> on behalf of Dr. >> Kevin M Jude <kj...@stanford.edu> >> *Date: *Thursday, July 27, 2023 at 8:16 PM >> *To: *CCP4BB@JISCMAIL.AC.UK <CCP4BB@JISCMAIL.AC.UK> >> *Subject: *[ccp4bb] Dry shipper in limbo >> >> My first adventure in international crystallography is off to an >> inauspicious start. On Monday, I sent a dry shipper “overnight” from >> California to Saskatchewan, but it has been stuck in the Memphis FedEx >> facility for a few days. I’ve gotten several conflicting explanations of >> the status from FedEx on the phone, but the most likely seems that it has >> “pre-cleared” customs and yet has not yet made it to Calgary. It’s not >> clear whether anyone actually knows where the shipping case is, since I was >> asked to give a physical description of it. Is there anything else I can do >> from a few thousand miles away, or do I just have to wait this out? >> >> >> >> -- >> >> Kevin Jude, PhD >> >> Structural Biology Research Specialist, Garcia Lab >> >> Howard Hughes Medical Institute >> >> Stanford University School of Medicine >> >> Beckman B177, 279 Campus Drive, Stanford CA 94305 >> >> Phone: (650) 723-6431 >> >> >> ------------------------------ >> >> To unsubscribe from the CCP4BB list, click the following link: >> https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 >> >> ------------------------------ >> >> To unsubscribe from the CCP4BB list, click the following link: >> https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 >> > > > -- > Jan Abendroth > UCB BioSciences > Seattle / Bainbridge Island, WA, USA > home: jan.abendr...@gmail.com > work: jan.abendr...@ucb.com > > ------------------------------ > > To unsubscribe from the CCP4BB list, click the following link: > https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 > ######################################################################## To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a mailing list hosted by www.jiscmail.ac.uk, terms & conditions are available at https://www.jiscmail.ac.uk/policyandsecurity/
