it is, but support would definitely be a dealbreaker for me if it came
down to that.
Robyn
Tony Weeg wrote:
>dell is moving back their BUSINESS tech support.
>
>consumer tech support from what ive heard, is staying there...
>
>so be it.
>
>-----Original Message-----
>From: Won Lee [mailto:[EMAIL PROTECTED]
>Sent: Thursday, June 17, 2004 2:57 PM
>To: CF-Community
>Subject: Re: 7 Myths of Outsourcing
>
>At 14:26 6/17/2004 -0400, you wrote:
>
>
>>I think that this is part of the perception that technical support is a
>>cost center not an asset. You should hve heard the rant I just listened to
>>after someone talked to Dell tech support in India. She though they were
>>"very nice" but she is never buying another Dell.
>>
>>
>
>I heard that Dell is moving back most of their call centers back to the US
>due to customer complaints.
>
>
>
>
>
>
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