Oh I know just what you mean. And normally when you call AOL (no offence, I know you worked there) most of the techs just say "reinstall AOL" which sometimes adds a duplicate AOL adapter which makes matters worse.
When I was on AOL (back in the 2.0/3.0 days) I only had to contact support twice. One time I called because I had a cheap modem and needed the modem string for it so I could dial in. I was told to uninstall AOL. The other time was when they had a Netscape version that would work with AOL. You could find it by using keyword "Netscape". I had to reinstall it one day but could not find any reference to Netscape. Their online support then told me that they never offered Netscape. This was around the time that they added IE to the software. Veddy Interstink. Dan Phillips www.CFXHosting.com 1-866-239-4678 [EMAIL PROTECTED] -----Original Message----- From: Dana Tierney [mailto:[EMAIL PROTECTED] Sent: Friday, July 04, 2003 1:03 PM To: CF-Community Subject: Re: Webcasst Feedback well see if you use AOL at all it installs the AOL adapter. On some machines -- I never did understand why only some -- the mere presence of the AOL adapter trashes TCP/IP. Wich can be fixed in 20 minutes if you know how but is endless with a newbie that thinks it is easier to just use AOL. Anyway, they are thinking that the alternates are not reliable because the TCP/IP keeps going down, and they refuse to believe AOL might be a cause of this. That's bashing. Dana Dan Phillips writes: > more reliable = I'm too lazy to click the mouse two more times a day > to get my mail/home page. > > -----Original Message----- > From: Dana Tierney [mailto:[EMAIL PROTECTED] > Sent: Friday, July 04, 2003 12:45 PM > To: CF-Community > Subject: Re: Webcasst Feedback > > > well when I worked for other isps I really hated the relunctant > convert from AOL because the AOL adapter trashes the TCP/IP stack and > then you have to remove it, restart, re-add, and all this with someone > going omg, it isnt this hard to get on AOL... and sure enough they > would get back on AOL at some point and it would need to be done > again... about half of them went back to AOL because it was "more > reliable"... > > Dana > > Dan Phillips writes: > > > Preach on Sister Dana! I've been in the industry and online for many > > years and I know how some AOLers are and how crappy their software can > > > be. When 5.0 came out I was going bench work and I hated AOL. Why? > > 5.0 > > > took over all network settings and if you uninstalled it? Don't even > > ask. > > > > I have a rant saved somewhere about AOL on an old blogg I used to > > run. > > > It focused really on what AOL did for the internet as far as > > bringing > > people online who never would have (or never should have) thought > > about being on the web. > > > > Dan Phillips > > www.CFXHosting.com > > 1-866-239-4678 > > [EMAIL PROTECTED] > > > > -----Original Message----- > > From: Dana Tierney [mailto:[EMAIL PROTECTED] > > Sent: Friday, July 04, 2003 12:08 PM > > To: CF-Community > > Subject: Re: Webcasst Feedback > > > > > > (rant) > > > > The AOL browser *is* wonky, and I speak as a former AOL tech support > > person. The "gateway" to the internet was constantly going down > > (1996?) and the company attitude was more or less who needs the > > internet when they have our content. AOL users are also frequently > > incredibly defensive. You tell them that they can get better service > > for less and they say but I like to IM... you tell them they don't > > need AOL for that and they say you are bashing, poor widdle AOL.... > > > > (end rant) > > > > Dan Phillips writes: > > > > > The AOL browser is wonky. Everyday I hear it won't do this or > > > that. That could be the issue but I have no idea what would cause > > > it. > > > > > > Dan Phillips > > > www.CFXHosting.com > > > 1-866-239-4678 > > > [EMAIL PROTECTED] > > > > > > -----Original Message----- > > > From: Dana Tierney [mailto:[EMAIL PROTECTED] > > > Sent: Friday, July 04, 2003 11:47 AM > > > To: CF-Community > > > Subject: Re: Webcasst Feedback > > > > > > > > > I sent the link to him in an IM and I am sure he just clicked on > > > it. > > > > I > > > > > am also sure he uses the AOL browser; he was trying to get me to > > > tech > > > his browser not to long ago and I was telling him he could connect > > > with AOL and use IE and it was just not getting across. Older guy, > > > smart but not a computer person. Retired mechanical engineer. > > > > > > Dana > > > > > > Dan Phillips writes: > > > > > > > Are they adding the URL to the AOL browser or just using IE? > > > > > > > > Dan Phillips > > > > www.CFXHosting.com > > > > 1-866-239-4678 > > > > [EMAIL PROTECTED] > > > > > > > > -----Original Message----- > > > > From: Dana Tierney [mailto:[EMAIL PROTECTED] > > > > Sent: Friday, July 04, 2003 11:38 AM > > > > To: CF-Community > > > > Subject: Re: Webcasst Feedback > > > > > > > > > > > > I get it just fine. I asked someone I know who has AOL to check > > > > it and > > > > > > > he says the player comes up but nothing loads. He has 512 RAM > > > > and > > > > WIndows Me. > > > > > > > > Dana > > > > > > > > > >>Anybody feel like checking out our webcast and giving me > > > > > >feedback? Go > > > > > >>to one of the below links: > > > > > >> > > > > > >>We're broadcasting our National Finals live on the net. > > > > > >>I've > > > > > >had a few > > > > > > > > > > > >>problems with people who use AOL(not behind a firewall) > > > > > >>saying > > > > > > >>they can't get on. Anybody have any ideas maybe why? I > > > > > >>believe > > > > > > >>port 1755 should be open to view. > > > > > >> > > > > > >>Section C (Groups) > > > > > > > >>http://pointers.audiovideoweb.com/asxfiles-live/nj45winlive9702.as > > > > > >>x > > > > > >> > > > > > >>Section A (Solos) > > > > > > > >>http://pointers.audiovideoweb.com/asxfiles-live/nj45winlive9703.as > > > > > >>x > > > > > >> > > > > > >>Thanks > > > > > >>Matt Small > > > > > >>IT Director > > > > > >>Showstopper American Dance Championships > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=5 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=5 Get the mailserver that powers this list at http://www.coolfusion.com Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
