Stacy, Your post isn't completely fair and I don't think Mike's situation is "poor planning" as much as it is "bad luck". I've spoken with him off list and even offered to host some of his code as a test. Apparently his development server (yes he does have one) is working fine. The server, the code, simply works. But his production server doesn't... and (from what I understand) he doesn't have access to the production machine so he's got to rely on the sysadmin for that box and Macromedia. Well... seems that Macromedia wasn't communicating very well (see my original post about communications)... so he did basically the only thing he could do... he became the proverbial "squeaky wheel". ;-)
So let's just end this thread and wish him the best of luck in getting the squeak fixed. -Novak ----- Original Message ----- From: "Stacy Young" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Friday, June 06, 2003 4:38 PM Subject: RE: Very unsatisfied with Macromedia's support attention ... > Yes there have been some issues with CFMX but I could do without > folks using this list as a podium for their grievances. I've been in > these type situations before...It's called "poor planning" and it's what > got you in this mess in the first place. > > - If you can't risk downtime/crashes/env problems, then DON'T install > upgrades directly on your production machine. How can you do this then > cry in a panic? Hell, make sure the upgrade works on equivalent > hardware/software beforehand at the minimum. > > - Sure MM's missed some things but I don't recall many software > companies where their employees would "flock" to address a problem. I > don't give them a 10/10 with everything that they do but there are a > number of folks there doing a bang up job. > > - Where was the service provider through all this? Doesn't sound like > they have a large CF user base if you've got them tinkering with > updaters on live servers....and if it WAS planned by them...they need to > hire folks that are a little more proactive in troubleshooting. > > Now can you please move this to the community list or something? Sure as > heck isn't technical in nature any more... > > Hope things work out, > > Stace > > > -----Original Message----- > From: Jochem van Dieten [mailto:[EMAIL PROTECTED] > Sent: Friday, June 06, 2003 7:12 PM > To: CF-Talk > Subject: Re: Very unsatisfied with Macromedia's support attention ... > > Jerry Johnson wrote: > >>>>[EMAIL PROTECTED] 06/06/03 05:16PM >>> > >> > >>they didn't tell anyone you had to have more than 16 colours on the > graphic card to install > >>UD3 and now it is broken. > > > > > > If you were writing software, would it even occur to you to test on a > 16 color graphics card? > > Yes. > > > > Where would you even _find_ one? > > VGA is 16 colors. So if you install a plain VGA driver, you effectively > have a 16 color system. > > > > I think it's amazing they _found_ and _fixed_ that error! > > Who says *they* found it? :-) > > > > (And I bet it is being told to every programmer they know as the > latest "You'll never guess what a user did to me today" story) > > I hope not, because the "Windows NT C2 Configuration Checklist" from > Microsoft (it wasn't really the NSA Guides, sorry if you went to look > there) says the following: > > <quote> > Verify video drivers > The only video driver in the evaluated configuration is vga.sys. To > verify that the correct video driver is loaded, right click on the > desktop. From the context menu, choose Properties, select the Settings > tab, then click the Display Type button. If the current files list > includes any driver other than vga.sys, click the Change button and > chose the VGA compatible display adapter. This change will require a > reboot. > </quote> "Windows NT C2 Configuration Checklist", November 13, 2000 > (original URL no longer valid, you might Google for it) > > vga.sys only supports 16 colors, so I run Windows NT that way. And since > > I never found a reason to do it differently with 2K, I run 2K the same > way. > > I am actually surprised I was (one of) the first one to run into this. > > Jochem > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Host with the leader in ColdFusion hosting. Voted #1 ColdFusion host by CF Developers. Offering shared and dedicated hosting options. www.cfxhosting.com/default.cfm?redirect=10481 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
