> $500 to even speak to a support engineer deter users already?
> Or is the support matrix different for Flex users (i.e., you
> get a couple free calls or something)?
I thought that installation support, at least, was initially free.
However, I also suspect that MM intends to differentiate Flex support, at
least initially, from other support. This is just my own guess, but if I ran
MM, I'd be more concerned about having Flex support do more to help new
projects succeed than with other products, as there isn't an existing Flex
market yet.
Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
phone: 202-797-5496
fax: 202-797-5444
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