> come out and say that, if indeed that's their position?
Because it sounds much nicer the way they say it, just like people talk
about "passing away" rather than "kicking the bucket". Euphemism is often
thought to be useful in the business world.
> Besides, if they offered support in the form of a vast amount
> of their other support - forums, tech docs, etc - then it
> shouldn't matter *how* many people fiddle with the trial and
> want to poke around such support docs for more info. All that
> is is a matter of bandwidth.
Just as we're free to criticize their distribution and marketing decisions,
MM is free to disregard our freely offered marketing advice. I can only add
that MM is marketing Flex the way a lot of enterprise products are marketed.
Try downloading an evaluation version of a typical enterprise portal, KM or
ECMS product - you'll typically have to jump through flaming hoops to get a
time-limited evaluation CD.
Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
phone: 202-797-5496
fax: 202-797-5444
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