What do I do about the no shows? This is where I'd like to be able to take the CC information from the auth (no matter ho long ago, isn't that info saved at the processor anyway even though it wasn't really settled?) and use it to charge a real 40. Otherwise you may never be able to get ahold of the customer that no showed to get a credit card number again.
Jeff On 1/13/06, Russ <[EMAIL PROTECTED]> wrote: > > I would do an authorization, which would reserve the funds in the user's > account, and then you can do a sale on it later on, or a void. If you > don't > void, it automatically drops off in a few weeks I believe. > > Russ > > > -----Original Message----- > > From: J W [mailto:[EMAIL PROTECTED] > > Sent: Friday, January 13, 2006 4:25 PM > > To: CF-Talk > > Subject: Re: Since were on the topic of Credit Cards... A best practices > > question... > > > > I was trying to eliminate any crediting back to a card.. > > > > In a nutshell the customer wants to get a card number in case he needs > to > > charge for a no show. I don't want to store it any where on the DB, I > > figured the place to do it was at the online processor. He is willing to > > switch processesors from the one he has now, so if he goes with a > company > > like say authorize.net that he can actually run all of his CC payments > > throught the online web interface. > > > > Jeff > > > > > > > > On 1/13/06, Stacy Young <[EMAIL PROTECTED]> wrote: > > > > > > I'm not sure about our competitors but generally it is possible to do > > > partial settles. (just pass auth reference #) One thing u need to keep > > > in mind is that there's a time limit on those auths (which u may know > > > already) which varies by card type and is not controlled by the > > > processor. > > > > > > Also crediting back to a card is pretty much frowned upon by CC folks > in > > > case u were thinking about that approach. > > > > > > HTH, > > > Stace > > > > > > > > > -----Original Message----- > > > From: J W [mailto:[EMAIL PROTECTED] > > > Sent: Friday, January 13, 2006 2:49 PM > > > To: CF-Talk > > > Subject: Since were on the topic of Credit Cards... A best practices > > > question... > > > > > > With all this talk of encrypting and storing passwords, I have a best > > > practices question. > > > > > > I am currently working on a reservations system for a tours company. > One > > > of > > > the BIG goals of this system is to cut down on no shows. > > > > > > Each space needs to be reserved since there are only X amount of > spaces > > > to > > > fill on each trip. They want to require a 50% non refundable deposit > > > when > > > ordering through this system. Say each one is $80 total, so they want > 40 > > > up > > > front. BUT here is the big but. Since the remainder of the payment is > > > due at > > > the time of the tour, they want to let the customer choose method of > > > payment > > > for the whole thing, whether that is putting the total amount on the > CC, > > > Check or cash. Basically they want the card number to charge you the > 40 > > > if > > > you no show and charge the 40 bucks and in case the trip is rained > out, > > > they > > > don't have to refund the 40 for everyone else who reserved. At > firstthey > > > wanted me just to take and store the CC # to which I said "No F'n > way". > > > SO I > > > need to come up with an acceptable solution. BTW, Customer is made > aware > > > of > > > the 50% non refundable charge by answering yes to a disclaimer BEFORE > > > they > > > place the reservation. The slight catch is that these reservations can > > > be > > > made up to a year in advance.. > > > > > > What would you do? > > > > > > Here is my thinking.... Pre auth everyone for 40, don't settle. Day of > > > trip, > > > the owner goes in to the online processer > > > and finds the preauths for the trip and either settles or runs an > > > entirely > > > new transaction > > > based on if the preauth is still available. My question is it possible > > > to > > > create a new transaction or settle on a n older preauth from a > previous > > > transaction within Authorize.net's or payflow's merchant control > > > panel??? > > > THat way day of the trip, he can go in and charge all the customers > that > > > want to pay with CC and settle his no shows. Am I barking up the right > > > tree > > > or is there a better way??? > > > > > > Thanks, > > > Jeff > > > > > > > > > > > > > > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Message: http://www.houseoffusion.com/lists.cfm/link=i:4:229523 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
