Hi Rick, I haven't tried CFPOP in a while. I found it pretty slow and unreliable (this was a long while ago) and used a CF_IMAP tag which was great.
In Mdaemon you can examine the emails, can you compare them to mails you had before the problem started? I think Mdaemon keeps a change log, perhaps you can see if any changes were made? Does this problem happen regardless of the email client of the user? Jenny -----Original Message----- From: Rick Root [mailto:[email protected]] Sent: 28 April 2011 21:10 To: cf-talk Subject: Problem with CFMAIL Hi folks, Running CF8 on Windows here and we have a ticketing system I built that we've been using for a couple years now. It uses CFPOP to retrieve messages from a pop mailbox on MDaemon. Recently, a couple users have noticed two problems, and I have confirmed: #1 - they're sending HTML formatted emails and the HTML formatting is getting lost. #2 - they are attaching files and the file name is getting lost, they're going into the system as "winmail.dat" The ticketing system has a logging process where every mail retrieved with cfpop is first logged into a database called task_mail_log and in this there are fields for most of the stuff that cfpop returns, including "mailfrom" "mailto" "htmlbody" "textbody" and "attachments" In the most recent case, the user forwarded the email she sent to the ticketing system to me (out of her sent folder), and I see that it is HTML (with blue text) and it has an xlsx attachment. But when I look into the task_mail_log table for this message (which she'd sent about an hour ago), I see no htmlbody, and the attachment filename is "winmail.dat" We haven't done any CF upgrades, MDaemon upgrades, or code changes to the system in quite some time. This ONLY happens when a user replies to a ticket. If they simply open up a new email and send it to the ticket system, it works just fine. The ticketing system sends messages out (using cfmail type="html) to with the information. If you reply to that message and added formatted text or an attachment, the aforementioned behavior occurs. IThis appears to have started happening about a week and a half ago. I'm not sure where to start digging on this one... Rick ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:344029 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
