I'm in the planning stages of building an industry-specific (think along the lines of limited production and custom bicycle frames) customer service application. Much of the communication between customer and crafstman is meant to be via a web interface, but I'd also like to allow communication via email, but have the contents of those emails be culled from a specific email address and added to the customer record.
What I'm wondering is if anyone here has done this sort of content update via email, and what suggestions you would have for approach and architecture? Thanks Pete ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:344041 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
