Instead of order number, make it the order ID (and use a UUID)? On Thu, Apr 28, 2011 at 6:19 PM, Pete Ruckelshaus <[email protected]> wrote: > > Well, what I'm thinking is to have a specific email address that would get > checked by the app via a scheduled task using cfpop. Order number would be > in the subject, grab the body of the email and dump it into the order > communications table with the timestamp coming from the email. > > The point for potential problems is if the wrong order number is put in the > subject field. I'm sure there are more, but that's the one that worries me. > > On Thu, Apr 28, 2011 at 8:45 PM, John M Bliss <[email protected]> wrote: > >> >> I have. Having trouble thinking of generalities/gotchas to share with you. >> Can you think of any more specific questions? >> >> On Thu, Apr 28, 2011 at 7:41 PM, Pete Ruckelshaus <[email protected] >> >wrote: >> >> > >> > I'm in the planning stages of building an industry-specific (think along >> > the >> > lines of limited production and custom bicycle frames) customer service >> > application. Much of the communication between customer and crafstman is >> > meant to be via a web interface, but I'd also like to allow communication >> > via email, but have the contents of those emails be culled from a >> specific >> > email address and added to the customer record. >> > >> > What I'm wondering is if anyone here has done this sort of content update >> > via email, and what suggestions you would have for approach and >> > architecture? >> > >> > Thanks >> > >> > Pete >> > >> > >> > >> >> > >
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