Well, what I'm thinking is to have a specific email address that would get checked by the app via a scheduled task using cfpop. Order number would be in the subject, grab the body of the email and dump it into the order communications table with the timestamp coming from the email.
The point for potential problems is if the wrong order number is put in the subject field. I'm sure there are more, but that's the one that worries me. On Thu, Apr 28, 2011 at 8:45 PM, John M Bliss <[email protected]> wrote: > > I have. Having trouble thinking of generalities/gotchas to share with you. > Can you think of any more specific questions? > > On Thu, Apr 28, 2011 at 7:41 PM, Pete Ruckelshaus <[email protected] > >wrote: > > > > > I'm in the planning stages of building an industry-specific (think along > > the > > lines of limited production and custom bicycle frames) customer service > > application. Much of the communication between customer and crafstman is > > meant to be via a web interface, but I'd also like to allow communication > > via email, but have the contents of those emails be culled from a > specific > > email address and added to the customer record. > > > > What I'm wondering is if anyone here has done this sort of content update > > via email, and what suggestions you would have for approach and > > architecture? > > > > Thanks > > > > Pete > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:344043 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
