True, but I see almost no empathy when people are expressing broader issue concerns rather than issues of a technical nature. Therein lies the clue to the correct response.
Sometimes the technician, sometimes the counselor. -----Original Message----- From: Dave Watts [mailto:[email protected]] Sent: Friday, November 11, 2011 12:10 PM To: cf-talk Subject: Re: Adobe drops Flsh for mobile devices > Sometimes people just need to vent and not be corrected, > and to have someone not necessarily say, "I agree", but > "I understand where you're coming from." Agree as much as > you can, then let the rest go. There is a time and a place for everything, I guess, but perhaps a technical list is not the appropriate place to expect that you can vent without being corrected when you're wrong. Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ http://training.figleaf.com/ Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on GSA Schedule, and provides the highest caliber vendor-authorized instruction at our training centers, online, or onsite ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:348653 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
