Hi All, I realize this is off topic but I could use some advice from everyone on this list.
I have a client that is very stingy when it comes to paying bills. I�ve already had one incident with her and that resulted in her getting out of paying the majority of the bill but this time I fear when she gets her next invoice, I�ll have more trouble with her. The thing she likes to do is call me up and tell me there�s a problem with the site and of course since I�m just being the nice guy (the kiss of death I know) I can just pull the site code up and see if I can find the problem. Now the latest incident was a case of the links page not working correctly, I told her it would take an hour to track down and fix and she put up quite a fuss when I told her that she would be charged for this. (She tried to argue her way out of paying) In the end I went ahead and fixed the problem and I sent her a confirmation email before the work was started as well. She never replied to that confirmation email even though I asked her too. So now I�m wondering what are my options. I know I�m going to have trouble collecting from her, I mean there�s more to their next invoice than this links page and she is well aware of my rates. I don�t exactly have the funds to take her to small claims court either. The only option I have come up with is this. I can change the administrative status on her account to �Disabled� instead of �Enabled� but I think I run into a problem there because they already paid for the web site last year. These are all new changes and problems. I figure if I go this route then the BS will end and at least I will get my money. (She doesn�t have FTP access) Any ideas are most welcome, I�m not exactly in a position to just dump her as client but I�m getting sick and tired of being taken for a ride. -------------------------------------- Mark Smeets / stranger0 / ICQ: 1062196 [EMAIL PROTECTED] http://www.prowerks.com/stranger "Life is a series of small victories" - Gene Simmons FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
