Very well said, Mark.

In addition:
- Many times these kind of things are what I call the
"mismatch of expectations" and is not necessarily
implies that any of the parties is a 'bad guy'.
Therefore, a 'contract' is always a must.
I like writing the scope of work together with
the client: He knows what he wants, I know what
can be done.
We (developers) hate to do this kind of work,
but if you are an independent consultant, it's a
must.
I usually charge hourly rate for writing up specs,
even if I go for a fixed bid. The reason is, that
I cannot give a fix price, before the spec is cast
in stone, but I know, that a detailed spec is
going to take time, otherwise it's useless.

- I also strongly advocate to maintain a 'retainer' fee.
And while some clients are not crazy about it, you
can explain them why it is necessary. If a client
plainly rejects the retainer idea, it's my experience,
that they may not plan to keep the balance up-to-date.
So I usually don't deal with them.

Sorry, if some of this was OT, but felt like I can share
some of the things I learned during the 25+ years
of consulting.

Regards,
laszlo

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