You mean this isn't the official paid support for CF?  Then why did
Spike just ask for my annual $350 membership?

Chad
who has paid his Bendigo CFUG dues 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew
Scott
Sent: Thursday, 31 March 2005 4:40 PM
To: CFAussie Mailing List
Subject: [cfaussie] Re: OT: Anyone here use FLEX?


Sean,

Well you can count me in as one who whines then...

No seriously, I recall ringing M$ about a glitch with Windows XP a
serious problem, yeah I should have know better, but because I was doing
the right thing in reporting the problem M$ wanted to charge me for the
privilege of reporting the problem, so I promptly said ok, and hung up.

But on another note, I find support a problem with larger companies. And
for the average developer/consumer its normally very steep support, now
I can't vouch for MM and how much they charge I have never had to use it
and hopefully lets say I hope I don't need too. Because I strongly
believe that if a company wishes to release a product that is buggy to
begin with then the support should be offered free of charge, depending
on the support needed of course.

But thanks to lists like this one, its good to know that many of us out
there can normally give some advice after having been there before.

 
Regards
Andrew Scott
Technical Consultant

NuSphere Pty Ltd
Level 2/33 Bank Street
South Melbourne, Victoria, 3205

Phone: 03 9686 0485  -  Fax: 03 9699 7976


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean
Corfield
Sent: Thursday, 31 March 2005 4:28 PM
To: CFAussie Mailing List
Subject: [cfaussie] Re: OT: Anyone here use FLEX?

On Thu, 31 Mar 2005 14:12:55 +1000, Andrew Scott <[EMAIL PROTECTED]> wrote:
> Well I think it would be wise to take a page from Microsoft's books
> then, and charge for support!!

Macromedia do charge for support. Lucian's email mentioned the Gold
Support package in that Flex starter kit. Individual support incidents
are charged or you can buy different levels of support for any of the
products. But you'd be surprised how many people won't buy support and
whine about companies charging for it...
--
Sean A Corfield -- http://corfield.org/
Team Fusebox -- http://fusebox.org/
Got Gmail? -- I have 50, yes 50, invites to give away!

"If you're not annoying somebody, you're not really alive."
-- Margaret Atwood

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