Hi Ian,

The cognitive map sounds intriguing. I look forward to seeing it when you get 
time. 

Cheers, bob

On -Mar9-2010, at -Mar9-20103:05 AM, Ian Clark wrote:

> Hang on in there, Bob. Although we're not there yet, what you're doing
> is interesting (to me) and (I anticipate) ultimately fruitful.
> 
> But, in ergo-speak, the "cognitive complexity" of the "paradigm" is
> enormous. This means you no sooner bridge one mental gap when you
> expose the next.
> 
> Work on cognitive complexity (as applied to computing -- it was going
> on in other areas long before) began in the early 80s, with names like
> Hammond, Morton, Long, Chapanis and Eason. Funded by IBM, the aim was
> to replace much tedious expensive experimentation on live subjects
> (the old HF way) by some sort of theoretical analysis which developers
> themselves could employ. And what's the point of live testing anyway
> unless you the developer can generate promising paradigms to test?
> 
> I think I can still draw a cognitive map: a tool for reducing
> cognitive complexity. Unfortunately a map to fit an American can be a
> bad mismatch for a Japanese, or even a Brit. Which is maybe why the
> research petered out -- or is it just that I've not been following it?
> Anyway there's no evidence of big developers like M$ applying it in
> their main products. Apple have a long tradition of applying good
> ergonomics, but even they're slackening of late.
> 
> I'll take a stab at it over the next few days if I get time. I still
> haven't delivered on the task analysis, I know. It's a question of
> who's kicking me hardest at any one moment.
> 
> But without a cognitive map to guide design decisions, we're fumbling
> in the dark.
> 
> Ian
> 
> 
> On Tue, Mar 9, 2010 at 7:25 AM, Skip Cave <[email protected]> wrote:
>> Sorry if you feel that you are having to "jump through hoops" trying out
>> all of these schemes. Each time you provide a new example, what's good
>> and bad just pops out, Too bad we can't visualize all this beforehand,
>> but it seems that we have to actually see it work, to spot the issues.
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