1) Because UPS or FedEx can come to my business and pick the stuff up. Otherwise I have to spend an hour and a half going to the post office. Do you assume that my time has no value whatsoever? Time that I could be spending conducting business instead of standing in line for the sole purpose of saving you money? This is exactly why OPG will send a small pack of clips via UPS and charge you $8 for it.
2) I suppose that volume discount kicks in at some point, but I haven't hit that point. I get no discount. I know that the bigger companies do, and I agree that they should pass the savings on to the customer, but the fact is that they don't. 3) I was never arguing your point. Just trying to present the other side of the story. I know that this is what you want, and this is why I go to the post office with small items. Hopefully the result will be that people would rather do business with me. One can always hope. John Nasta -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Dan McIntosh Sent: Saturday, November 16, 2002 4:13 PM To: [EMAIL PROTECTED] Subject: Re: [Chevelle-List] Why OPG Sucks John, Point taken, but your response leads me to ask a couple more questions. 1) If I'm buying a product from you, why would I pay for your time? Am I receiving some kind of service, like a tune-up, where I need to pay labor? Taking time to ship the items you sell is an inherent part of doing business. 2) The reason I think distributors get a better price on packaging supplies is volume, volume, volume. The same concept applies when I go to the grocery store to purchase Pepsi. I can buy a 12 oz. can for 55 cents, or a 2 liter for 89 cents. Volume, volume, volume. 3) As I stated before, I don't expect to pay actual charges for shipping. I realize materials are involved. I realize time is involved. I just do not expect to pay 2 to 3 times what the shipping charges actually are. That was my point. Dan McIntosh 64 Impala SS ----- Original Message ----- From: "John Nasta" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, November 16, 2002 1:30 PM Subject: RE: [Chevelle-List] Why OPG Sucks > There's the whole problem. People don't want to pay $8 UPS to send a package > of clips. Instead they want the seller to drive (or walk in my case) to the > post office, stand in line for a half hour, and then charge you less. In my > case, I lose about one and a half hours every time I have to go to the post > office. I realize that nobody wants to pay for that time. If I send an > employee, I lose that much time and I'm paying for it. If I go myself, it > only costs me the time, but time is also money. Then if you don't have the > time, and things go out a bit late because you haven't had time to get to > the post office, customers get mad because the turnaround time is not fast > enough for their taste. Yet they don't want to pay for the faster, easier > method. > > I do it because I know what the customers want, and the fact is that it just > makes it that much harder for me to run my business, and to compete against > the bigger players who will not stand in line for you at the post office to > save you money at their own expense. I can easily see why companies will > send a small pack of clips that could have been mailed for $2 via UPS for > $8. > > Also, what makes you think that distributors get packing materials any > cheaper than anybody else? Most people who sell on ebay use some old shoebox > whereas somebody who is shipping all the time has to buy boxes. You might be > surprised how much boxes cost. Also, most ebay sellers pack their own boxes > whereas distributors have to pay somebody to pack boxes. I try to save money > by re-using boxes and cutting big boxes down into smaller ones, but once > again the latter is time that nobody wants to pay for. > > I totally feel for you guys and I've said many times before that this is one > of the reasons I went into the business. I was a customer in this business > for many years before I became a vendor, so I know what the customers want, > and try my best to make it that way and still compete against the people who > don't care how much you pay for shipping, as long as it saves them time and > money. > > John Nasta > > > > -----Original Message----- > <snip> > for a distributor, usually the courier comes to them, and packaging costs > should be minimal. I bought windshield molding clips for my (ex)65 Malibu, > which they could have mailed in an envelope, but UPS'd them to the tune of > $8. But as long as we pay it and keep coming back for more, they have no > reason to change their ways. > > > ----------------------------------------------------- > To Unsubscribe please visit www.chevelles.net/list.html > To start a new topic, send mail to: [EMAIL PROTECTED] ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED] ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED]
