The limit for a 37 cent stamp is one ounce. Basically an envelope and 2 sheets of paper max. you simply can't just put a stamp on an envelope and mail it. It has to be weighed, and the proper postage affixed.
Anyway, I guess this issue is getting tired, and here I am working on a Saturday and getting nothing done. As you will see fro other people's posts to this list, I charge actual shipping or as close to it as possible. So, I'm on your side. I'm just trying to explain why the big companies do what they do. I have a customer who bought a SS hood from me. The shipping was $60 and I charged him $60. The same customer bought a rear quarter panel from OPG. It came from the same sheet metal supplier that the hood did. OPG charged the customer $130 shipping. Why? I have no idea, but I think the next time that customer wants sheet metal, he will call me and not OPG. At least I hope so. John Nasta -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Dan McIntosh Sent: Saturday, November 16, 2002 4:56 PM To: [EMAIL PROTECTED] Subject: Re: [Chevelle-List] Why OPG Sucks JohnJohnJohnJohnJohnJohnJohnJohnJohnJohnJohnJohnJohnJohnJohnJohn My original gripe was about overcharging on shipping, not how much shipping was. If someone sends it out UPS and it costs $1,683.14 to ship it, so be it. Just don't charge me $ 2,409.27 when it only cost the shipper $1,683.14. I don't expect anyone to go out of their way to find the cheapest shipping they possibly can. Just don't make me pay more than it really was. As far as the package of clips go, I was saying they really could have went in a standard envelope with a 37 cent stamp on it, and the mailman would have picked it up with all of the other outgoing mail. And if 8 dollars had been the actual shipping cost, there'd be no complaint. But if I were shipping them to somebody, and that option were available, it's the one I would have chosen. Probably to much to expect from a big company who only knows you as Customer Number 18640265-253. Dan McIntosh ----- Original Message ----- From: "John Nasta" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, November 16, 2002 4:34 PM Subject: RE: [Chevelle-List] Why OPG Sucks > p.s. Another part of the answer to your question #1 is that in most cases, > an employee has to be paid to stand in line at the post office. So, even if > you can't see why somebody's time is worth money, I'm sure you can see why > somebody's money is worth money. Companies simply can't afford to pay > somebody to spend an hour an a half (about 20% of the average employee's > work day) going to the post office for the sole purpose of losing money on > the deal. That's why a small pack of clips costs $8 to ship UPS and usually > does not go through the post office. > > As I've said already, I do go to the post office when it will save the > customer money. The fact is that it costs me money though. Bigger companies > simply won't do it. > > So, you buy a pack of clips for $5 and you expect the supplier to spend > about $10 to pay somebody to take it to the post office, and then charge you > actual shipping? It just doesn't work that way. You can't say "I want a dog, > but I think the food is expensive, so I'll get a dog and I won't feed him." > The dog will die. > > John Nasta > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Dan McIntosh > Sent: Saturday, November 16, 2002 4:13 PM > To: [EMAIL PROTECTED] > Subject: Re: [Chevelle-List] Why OPG Sucks > > John, > Point taken, but your response leads me to ask a couple more questions. > 1) If I'm buying a product from you, why would I pay for your time? Am I > receiving some kind of service, like a tune-up, where I need to pay > labor? Taking time to ship the items you sell is an inherent part of > doing business. > 2) The reason I think distributors get a better price on packaging > supplies is volume, volume, volume. The same concept applies when I > go to the grocery store to purchase Pepsi. I can buy a 12 oz. can for 55 > cents, or a 2 liter for 89 cents. Volume, volume, volume. > 3) As I stated before, I don't expect to pay actual charges for > shipping. I realize materials are involved. I realize time is > involved. I just do not expect to pay 2 to 3 times what the shipping > charges actually are. That was my point. > > Dan McIntosh > 64 Impala SS > > > > > ----- Original Message ----- > From: "John Nasta" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Saturday, November 16, 2002 1:30 PM > Subject: RE: [Chevelle-List] Why OPG Sucks > > > > There's the whole problem. People don't want to pay $8 UPS to send a > package > > of clips. Instead they want the seller to drive (or walk in my case) to > the > > post office, stand in line for a half hour, and then charge you less. In > my > > case, I lose about one and a half hours every time I have to go to the > post > > office. I realize that nobody wants to pay for that time. If I send an > > employee, I lose that much time and I'm paying for it. If I go myself, it > > only costs me the time, but time is also money. Then if you don't have the > > time, and things go out a bit late because you haven't had time to get to > > the post office, customers get mad because the turnaround time is not fast > > enough for their taste. Yet they don't want to pay for the faster, easier > > method. > > > > I do it because I know what the customers want, and the fact is that it > just > > makes it that much harder for me to run my business, and to compete > against > > the bigger players who will not stand in line for you at the post office > to > > save you money at their own expense. I can easily see why companies will > > send a small pack of clips that could have been mailed for $2 via UPS for > > $8. > > > > Also, what makes you think that distributors get packing materials any > > cheaper than anybody else? Most people who sell on ebay use some old > shoebox > > whereas somebody who is shipping all the time has to buy boxes. You might > be > > surprised how much boxes cost. Also, most ebay sellers pack their own > boxes > > whereas distributors have to pay somebody to pack boxes. I try to save > money > > by re-using boxes and cutting big boxes down into smaller ones, but once > > again the latter is time that nobody wants to pay for. > > > > I totally feel for you guys and I've said many times before that this is > one > > of the reasons I went into the business. I was a customer in this business > > for many years before I became a vendor, so I know what the customers > want, > > and try my best to make it that way and still compete against the people > who > > don't care how much you pay for shipping, as long as it saves them time > and > > money. > > > > John Nasta > > > > > > > > -----Original Message----- > > <snip> > > for a distributor, usually the courier comes to them, and packaging costs > > should be minimal. I bought windshield molding clips for my (ex)65 Malibu, > > which they could have mailed in an envelope, but UPS'd them to the tune of > > $8. But as long as we pay it and keep coming back for more, they have no > > reason to change their ways. > > > > > > ----------------------------------------------------- > > To Unsubscribe please visit www.chevelles.net/list.html > > To start a new topic, send mail to: [EMAIL PROTECTED] > > > ----------------------------------------------------- > To Unsubscribe please visit www.chevelles.net/list.html > To start a new topic, send mail to: [EMAIL PROTECTED] > > > ----------------------------------------------------- > To Unsubscribe please visit www.chevelles.net/list.html > To start a new topic, send mail to: [EMAIL PROTECTED] ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED] ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED]
