John, I guess I'm out of the loop on this, but I don't know your website address or have a catalog. Would you please EM me offline with some info? Thanks. [EMAIL PROTECTED]
C -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of John Nasta Sent: Saturday, November 16, 2002 1:30 PM To: [EMAIL PROTECTED] Subject: RE: [Chevelle-List] Why OPG Sucks There's the whole problem. People don't want to pay $8 UPS to send a package of clips. Instead they want the seller to drive (or walk in my case) to the post office, stand in line for a half hour, and then charge you less. In my case, I lose about one and a half hours every time I have to go to the post office. I realize that nobody wants to pay for that time. If I send an employee, I lose that much time and I'm paying for it. If I go myself, it only costs me the time, but time is also money. Then if you don't have the time, and things go out a bit late because you haven't had time to get to the post office, customers get mad because the turnaround time is not fast enough for their taste. Yet they don't want to pay for the faster, easier method. I do it because I know what the customers want, and the fact is that it just makes it that much harder for me to run my business, and to compete against the bigger players who will not stand in line for you at the post office to save you money at their own expense. I can easily see why companies will send a small pack of clips that could have been mailed for $2 via UPS for $8. Also, what makes you think that distributors get packing materials any cheaper than anybody else? Most people who sell on ebay use some old shoebox whereas somebody who is shipping all the time has to buy boxes. You might be surprised how much boxes cost. Also, most ebay sellers pack their own boxes whereas distributors have to pay somebody to pack boxes. I try to save money by re-using boxes and cutting big boxes down into smaller ones, but once again the latter is time that nobody wants to pay for. I totally feel for you guys and I've said many times before that this is one of the reasons I went into the business. I was a customer in this business for many years before I became a vendor, so I know what the customers want, and try my best to make it that way and still compete against the people who don't care how much you pay for shipping, as long as it saves them time and money. John Nasta -----Original Message----- <snip> for a distributor, usually the courier comes to them, and packaging costs should be minimal. I bought windshield molding clips for my (ex)65 Malibu, which they could have mailed in an envelope, but UPS'd them to the tune of $8. But as long as we pay it and keep coming back for more, they have no reason to change their ways. ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED] ----------------------------------------------------- To Unsubscribe please visit www.chevelles.net/list.html To start a new topic, send mail to: [EMAIL PROTECTED]
