If I may offer my insight on shipping here since the company I work for ships with UPS 
every day and at least with $200 per day.  UPS as well as FedEx have shipping systems 
that are installed within the shipping area of the company, we have one from UPS and 
it generates the shipping label and receipt and you slap it on the box and off it goes 
when the UPS driver comes at the end of the business day.  It takes what a whole what 
2 minutes to type it up in a UPS system, and even less time than that for previous 
customers since it automatically saves the information in a database so you do not 
have to retype it everytime, and generally this is what shippers are paid to do 
anyways.  
I understand where John is coming from.  Being a small business will endure more of a 
cost if they need to have an employee leave the premisis to ship an item.
 We are a relatively(I use this term very loosely)small company (employee wise)and get 
a nice discount from UPS.  We charge the actual shipping charges.  It wasn't the $8 
shipping charge that pissed me off, it was the BS $5 insurance fee.  UPS has no charge 
for insurance on the first $99 of the declared value and the damn paint only cost $20 
so ???????????????????  I feel I need a chastity belt when I order something from them 
b/c I don't like getting raped.  This is why I order everything from Ground Up, I get 
free shipping from them and since they are in NYC, I get my parts the next day, that's 
awesome customer service, personally speaking.  I guess that the amount of money I 
spend with them comes into effect as well.  Oh yeah, I remember OPG backordering stuff 
on me before and not letting me know about it, there's another strike against them.
I simply wanted to to know where and how they get off doing this.

Tom

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