Cisco Product Identification Tool - UPDATE: Instructions Now Available for Electronic Retrieval of Serial Numbers http://www.cisco.com/public/news_training/itsnews/200604.html#newsupdates1
David -- http://dcp.dcptech.com > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Tassos Chatzithomaoglou > Sent: Thursday, October 02, 2008 5:56 PM > To: Arie Vayner (avayner) > Cc: [email protected] > Subject: Re: [c-nsp] problem with serial number on cisco 7200 > routers /maintenance contract > > Arie, > > We have many 7200s and i guess that if at least one of them > displays a wrong serial number > (in our case many are), you cannot be sure for the others too. > > So: > 1) There is a way to get the correct S/N without having > physical access to the box, but > this is available only to partners? > 2) Is there a pattern somewhere in a cli/snmp output, that > can help you identify these > older NPE boards? > > -- > Tassos > > Arie Vayner (avayner) wrote on 02/10/2008 20:05: > > Stephan, > > > > With some of the older NPE boards the S/N reported in > software is wrong, > > and does not align with the physical S/N which is written > on the sticker > > on the back of the chassis. > > Unfortunately, Cisco's DB is based on the physical S/N. > > > > There is a way to correlate the info using some other > details from the > > box, and Cisco has a tool and a process to collect this > info (actually, > > Cisco partners have access to this process). > > > > If it's a small number of devices, just take a look on the > back... If > > it's a large network, I suggest you have a discussion with your > > contact... > > > > Arie > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > Stephan Lochner > > Sent: Thursday, October 02, 2008 12:40 PM > > To: [email protected] > > Subject: [c-nsp] problem with serial number on cisco 7200 routers > > /maintenance contract > > > > Hi Group, > > > > we have a problem with our 7200 series router. We have a > supplier that > > handles our maintenance contracts. We want now to put some > more devices > > into maintenance. > > Normally we use the "sh ver" command and get the serial number. > > But the 7200 series router provide a serial number (I assume of the > > mainboard) but this is not that one printed on the back of > the router. > > Our problem is now that our maintenance supplier is not > able to take the > > devices into maintenance with this serial. > > Is there another way to read the serial number from remote? > > > > regards > > > > Stephan > > _______________________________________________ > > cisco-nsp mailing list [email protected] > > https://puck.nether.net/mailman/listinfo/cisco-nsp > > archive at http://puck.nether.net/pipermail/cisco-nsp/ > > _______________________________________________ > > cisco-nsp mailing list [email protected] > > https://puck.nether.net/mailman/listinfo/cisco-nsp > > archive at http://puck.nether.net/pipermail/cisco-nsp/ > > > > _______________________________________________ > cisco-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/cisco-nsp > archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
