There are additional roles ("allow CTi control of phones that...") users need
to control 9971s via CTI. For 9971s and their close relatives (8961, 9951) I
believe it's join across lines.
Sent from my iPhone
On Dec 23, 2014, at 8:07 PM, Josh Warcop
<[email protected]<mailto:[email protected]>> wrote:
Not sure initially but WebEx connect is being retired so unlikely you'll find
much support there.
The CTI control is almost the same so it is odd it is working for 79xx and not
a 99xx.
The phone shows up in the phone control list in Jabber when you're selecting
the mode?
Sent from my Windows Phone
________________________________
From: Jonathan Charles<mailto:[email protected]>
Sent: 12/23/2014 7:58 PM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] Jabber/Webex Connect phone control of 9971
We have users who use Webex Connect (and Jabber) and they can use phone control
for their 7900s et al; but not for the 9971, it just times out when you select
them.
We have CUCM 10.5 and the latest version of Jabber/Webex Connect... problem is
exhibited on both Jabber and Webex Connect for the 9971.
What is different about the 9971 that would cause it to fail?
Jonathan
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