Yes, I see the 9971, when I select it, it says "Setting Phone" then it goes to a red X...
On Tue, Dec 23, 2014 at 7:04 PM, Josh Warcop <[email protected]> wrote: > Not sure initially but WebEx connect is being retired so unlikely you'll > find much support there. > > The CTI control is almost the same so it is odd it is working for 79xx and > not a 99xx. > > The phone shows up in the phone control list in Jabber when you're > selecting the mode? > > Sent from my Windows Phone > ------------------------------ > From: Jonathan Charles <[email protected]> > Sent: 12/23/2014 7:58 PM > To: [email protected] > Subject: [cisco-voip] Jabber/Webex Connect phone control of 9971 > > We have users who use Webex Connect (and Jabber) and they can use phone > control for their 7900s et al; but not for the 9971, it just times out when > you select them. > > We have CUCM 10.5 and the latest version of Jabber/Webex Connect... > problem is exhibited on both Jabber and Webex Connect for the 9971. > > What is different about the 9971 that would cause it to fail? > > > > Jonathan >
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