I'm not sure I correctly understand your question. Are you asking if instead of routing the calling number directly to a VM account, route to a UCCX queue trigger?
Thanks, Ryan From: [email protected] To: [email protected]; [email protected] Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 Date: Tue, 10 Mar 2015 14:06:21 +0000 Great info and one more question…. Can we do this on specific CCX pilot # s ( they are DID’s ) verses every call this number makes to our call manager?. Thanks From: Ryan Huff [mailto:[email protected]] Sent: Tuesday, March 10, 2015 9:26 AM To: Norm Nicholson; [email protected] Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 If you have a modern CCM version (8.x or above), which I'm guessing you are indicating such by the subject line of the email, you can create a scenario where CCM can perform routing decisions based upon the calling party number. Please review this post: http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/ and follow the steps. The variation that you are going to need to do though is once CCM makes a match on the calling party number you'll need to translate the called party number to a CTI Route Point or something that forwards into the Unity VM account that you want. Thanks, Ryan From: [email protected] To: [email protected]; [email protected] Date: Tue, 10 Mar 2015 08:57:27 -0400 Subject: Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 Could you tell me what version of CCM you are dealing with? If you go under Call Routing -> Translation Pattern and click "Add New", do you see "Route Next Hop By Calling Party Number"? Thanks, Ryan From: [email protected] To: [email protected] Date: Tue, 10 Mar 2015 12:43:04 +0000 Subject: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX-XXXX I want that caller to go to a specific mailbox. Is this possible ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000 _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
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