Yes you can do that, but it gets a bit more tricky, and since your dealing with 
a CCX trigger, you could probably script something in uccx just as easy. 

If you want to do this in CCM though, put on a hard hat and lets get to it ...

Assuming you've already read and deployed the previous example ...

In the initial Partition that contains the ! pattern that routes everything by 
calling party, you would create another translation in that same partition and 
the pattern would be the called party number. So the partition would contain a 
translation for ! and a translation for the CCX trigger. Both translations 
would route to next hop by calling party. The translation that contains your 
CCX trigger would have to use a CSS that called a different partition than the 
! translation. 

In the new partition there would be a ! translation pattern that would call out 
with a CSS that can access the DN's partition and then a translation pattern 
that matches the called party and then either block the route or translate the 
calling party to your CTI Route Point that forwards to your VM account in Unity.

In the end, you end up with a scenario where the CCX trigger is called and 
routed to the next hop by calling party and once at the next hop, if the 
calling party matches the defined pattern, is blocked or routed. However, if 
that calling party called any other DN besides the CCX trigger, it would route 
to the next hop in the original filter partition and be allowed to call 
(provided I wasn't blocking that calling party in that partition).

The reason all this works is because of CCM's route matching matrix; wherein 
the most specific route match always wins routing decisions. A specified number 
pattern will always be more specific than ! which essentially matches anything.

Let me know if you need addition help offline, this is sort of complicated in 
writing but when you see it in production you're like really, that's it?

Thanks,

Ryan Huff


From: norm.nichol...@kitchener.ca
To: ryanh...@outlook.com; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0
Date: Tue, 10 Mar 2015 15:00:48 +0000









 
Sorry the incoming phone number we want to route to a voicemail box, but only 
when it calls in on a specific CCX pilot # .  They should be allowed to call all
 other numbers and DID’s within our Call Manager.
 
 
 
Thanks
 
 
 


From: Ryan Huff [mailto:ryanh...@outlook.com]


Sent: Tuesday, March 10, 2015 10:45 AM

To: Norm Nicholson; cisco-voip@puck.nether.net

Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0


 

I'm not sure I correctly understand your question. Are you asking if instead of 
routing the calling number directly to a VM account, route to a UCCX queue 
trigger?



Thanks,



Ryan 








From:
norm.nichol...@kitchener.ca

To: ryanh...@outlook.com; 
cisco-voip@puck.nether.net

Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

Date: Tue, 10 Mar 2015 14:06:21 +0000

Great info and one more question….
 
 
Can we do this on specific CCX pilot # s ( they are DID’s ) verses every call 
this number makes to our call manager?.

 
 
 
 
 
Thanks
 
 
 
 


From: Ryan Huff [mailto:ryanh...@outlook.com]


Sent: Tuesday, March 10, 2015 9:26 AM

To: Norm Nicholson; cisco-voip@puck.nether.net

Subject: RE: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0


 


If you have a modern CCM version (8.x or above), which I'm guessing you are 
indicating such by the subject line of the email, you can create a scenario 
where CCM can perform routing decisions
 based upon the calling party number.



Please review this post: 
http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/ and follow the 
steps.




The variation that you are going to need to do though is once CCM makes a match 
on the
calling party number you'll need to translate the called party number to a CTI 
Route Point or something that forwards into the Unity VM account that you want.



Thanks,



Ryan




From: 
ryanh...@outlook.com

To: norm.nichol...@kitchener.ca;
cisco-voip@puck.nether.net

Date: Tue, 10 Mar 2015 08:57:27 -0400

Subject: Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

Could you tell me what version of CCM you are dealing with? If you go under 
Call Routing -> Translation Pattern and click "Add New", do you see "Route Next
 Hop By Calling Party Number"?



Thanks,



Ryan




From: 
norm.nichol...@kitchener.ca

To: cisco-voip@puck.nether.net

Date: Tue, 10 Mar 2015 12:43:04 +0000

Subject: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

 
I have been asked to send an outside caller to a voicemail box so when the DNIS 
or ANI shows 519-XXX-XXXX I want that caller to go to a specific mailbox. Is 
this possible ?
 
 
 
 
Thanks
 
 
 
 
 
 
 
Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000
 
 



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