I've bought a lot of stuff from Cherrybrook over the years, but always at shows. Last year, though, I needed to replenish some grooming supplies and happened to order them from Cherrybrook online...big mistake. I waited almost eight weeks. We're talking shampoo and so forth--nothing exotic. Apparently Cherrybrook's staff isn't too concerned with customer satisfaction, and I'm surmising they expend most of their time and energy on their show booth? Any rate, after a fashion I called New England Serum--who I should have used in the first place--and got the identical order in less than 24 hours (via regular ground shipping). Oy. ~Robyn F. --
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