Ian Bruseker wrote: > I found MyMacDealer to be very friendly, though perhaps a little > condescending, even after I explained that I'm a Linux geek, which should > clue any salesman into the fact that I probably know what I'm talking about. > Westworld, well, I was there for an hour before anyone even talked to me, and > when I gave Standard Customer Response #1, "Well, I'm just looking at the > moment", the guy said "Ok", and walked away. Didn't offer to tell me > anything about the machines or anything. Guess he wasn't eager to make a > sale.
I bought an ibook and various accessories from MyMacDealer and although they weren't rude or ignorant, I felt like they didn't care at all, just going through the motions. I get more fulfilling service buying from 7-11 or Macs. After buying, they provided almost no help on questions about the products I had bought, I guess they didn't care since they already had the sale. I recently called to ask when they would be recieving the new 15gb ipods, and the person who answered the phone basically said "I don't know". No guess at an ETA, again just didn't seem to care. I called westworld and they didn't know when either but they gave me a time frame and asked if I'd like to be notified when they do arrive. It's not a huge deal, but I perceive MyMacDealer to have no enthusiasm and no helpful service. > I've also been lurking around Mac website forums, and I've seen several > references to both places being overpriced (in their software and > accessories - the cost of the machines is generally non-negotiable). > I'd rather buy my system from a local dealer, so if anything goes wrong, > I have someone to talk to (and to keep some money in our community, > supporting local jobs, etc), but so far things aren't looking good. :-) the desire to support local dealers is honourable, but if they don't wanna support you then what do you do? I know future shop sells some apple products, also the UofC. I don't know what your experience with compusmart was, but I was there recently after not being there for a long time and I found their products and service to be pretty good. They do price matching even if the price is through an online store, they just include the shipping cost into the online store's price. me, I'll prob try westworld and if I have experience like yours then I'll look elsewhere. Dave _______________________________________________ clug-talk mailing list [EMAIL PROTECTED] http://clug.ca/mailman/listinfo/clug-talk_clug.ca
