On Thursday 29 June 2006 11:40 am, Dave Watkins - CLUG wrote:
> Gustin et al,
>
> Telus is doing the same thing now also. I have clients that are on Telus'
> basic service as there is no requirement for them to have an "upgraded"
> account. They are all low volume accounts that use Telus as an ISP only.
> When their mail started to fail one day I did some digging and was told
> after some time that "Things are the way the are and we, Telus, aren't
> changing things". Initially they denied any changes out of the ordinary and
> tried to blame both the user and us as a host.
>
> Their bottom line to me was "If you want to use Port 25 (and the mail
> servers your client's paying for) then you'll have to upgrade to a full
> commercial account with us. If not, live with it".
>
> Short term we went to Telus' mail server to process our outgoing mail but
> will be switching to secure mail via another port and getting back to OUR
> servers.
>
> Again, Telus' "My way or the highway - unless you want to pay us more
> money" attitude continues to reinforce my disdain for them. I would sooner
> Bob for French Fries in a pot of hot oil than use Telus.
>

I agree. I hate Telus  -- we managed to get the Feds to fix a website, perhaps 
we need a form letter.

Nick

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