Thanks :)

Like Shawn, I have found Citadel to be almost idiot-proof to set up. I 
think it involves typing something like 12 things and it's running. The 
multi-domain support is great - again because it is so easy - and in 
general it's an out of the box Groupware solution.

One of the things I really like about it are the Floors and Rooms. It 
might help to remember that Citadel started life as a BBS (and still 
runs as one underneath - grab a Citadel client and point it to port 504 
on any Citadel installation you like and see for yourself) and it was 
modelled after a building - a Citadel, in fact. Again as Shawn points 
out, the Floors are general themes and rooms are specific topics within 
that theme. I should point out that there's no need to ever create 
floors and rooms if they're not required, but since they show up as IMAP 
folders in user's mail clients, it's a great way to disseminate 
corporate info, policies, and whatever else.

Couple of gotchas:

1. There are simple no good clients for it. Kontact is the closest 
thing, but even it sucks horribly with IMAP email. I've been trying to 
use Kontact with any IMAP email for about a year now and every time I 
try it I go back to Thunderbird. The PIM apps work fine (Calendar, todo, 
Contacts, etc), but IMAP email has been broken for a long time in KMail 
and is still broken. If you like staring at the "blue screen of 
refreshing folders" then KMail is your IMAP client. I have taken to 
using Thunderbird with the Sunbird and Lightning plugins with Sync Kolab.

2. If you elect to use the citmail server to send email (which is the 
default setup) then the address of every email you send will be put into 
your address book. As far as I know there is no way to shut off this 
feature short of using your own sendmail and it results in a very 
cluttered email address book.

3. Spamassassin integration is a little wonky. There is a spot within 
the setup to specify where a Spamassassin server resides, but the way in 
which Citadel interacts with it is different. SA basically 'checks' the 
message as per normal, but if it comes back as spam (with the X-SPAM 
header set to yes) then Citadel just discards it rather than delivering 
it with the rewritten headers. I don't trust any server that much and 
want to see all of the email that it figures is spam. I have a post in 
the Citadel FAQ somewhere that points to a blog entry by Shawn and 
another one by me about setting up SA-learn with Citadel. I'm using a 
mail gateway at the moment to do all of my scanning because I don't like 
the way Citadel implements it.

I also agree with Gustin in that I've been disappointed with the 
Groupware servers I've tried. There is no magic bullet out there and all 
of them fall short in some way or ways. Scalix probably shows the most 
promise in terms of ease of setup and Outlook connectivity, but the 
Outlook connector for Outlook 2007 appears to be unstable in that it 
works on some clients and not on others. I don't think there is a 
Groupware server out there that is fully functional on both OSes.

Gustin has it nailed: find out what they want. Everyone says they need 
an "Exchange replacement", but they don't know what that means. What 
they really mean is "we need shared tasks, IMAP email, and a mobile 
interface for it" or whatever. If you successfully get a list of 
requirements together you may find an OSS Groupware solution that can 
hit those points.

J

Neil Bower wrote:
> Hi.  I was looking at an article on Citadel (www.citadel.org) in a couple of 
> different linux magazines (nice articles Jon) and was wondering if anyone has 
> had experience with using Citadel. Any feedback good or bad would be 
> appreciated. 
> 
> I have someone interested in an alternative to Exchange to be used in a 
> business setup. Ideally they would like group calendaring/scheduling 
> capabilities. Are there any other alternatives available that could be used 
> in a mixed OS environment?
> 
> Thanks,
> 
> Neil
> 
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