I am having a rash of families presenting me with demand bills. Just as I
think I'm doing a good job explaining Medicare to families, it bites me.
They just don't get it. Is there anything others of you do to improve
understanding? We take up a lot of time at the inital care plan explaining
the regs, call at the cut time and then comes the pleading. " Well they
certainly can't go home" 
Any ideas are appreciated. Betty
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