I know the misguided thinking of families re the demand bill. the big BUT is unless every I is doted and T is crossed the fY will through is out and reject our decision. WE go hit cause I didn't date the letter.
-----Original Message----- From: Faye Jones [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 03, 2004 9:06 AM To: [EMAIL PROTECTED] Subject: RE: medicare cut letters A lot of our residents and/or families request demand bills. First, the soon to be outdated letters are not clear and I do not think they really understand what they are checking. Second, a lot are done "just in case". Some of our Medicaid residents have a personal financial responsibility when on Medicaid reimbursement that is suspended while on Medicare and they almost always ask for a demand bill. Third, depending on who they talk to they sometimes get misguided information about coverage. We had a family check on a "feeding tube" and were told it was covered. He progressed to adequate po so feedings stopped therefore no longer skilled. Needless to say they disputed our decision. In any event, I am hoping that the new letters which are much clearer will help. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wiedemann, Betty R Sent: Monday, February 02, 2004 3:30 PM To: 'aanac' Subject: medicare cut letters I am having a rash of families presenting me with demand bills. Just as I think I'm doing a good job explaining Medicare to families, it bites me. They just don't get it. Is there anything others of you do to improve understanding? We take up a lot of time at the inital care plan explaining the regs, call at the cut time and then comes the pleading. " Well they certainly can't go home" Any ideas are appreciated. Betty /---------------------------------------------------------- The Case Mix Discussion Group is a free service of the American Association of Nurse Assessment Coordinators "Committed to the Assessment Professional" Be sure to visit the AANAC website. Accurate answers to your questions posted to NAC News and FAQs. For more info visit us at http://www.aanac.org -----------------------------------------------------------/ /---------------------------------------------------------- The Case Mix Discussion Group is a free service of the American Association of Nurse Assessment Coordinators "Committed to the Assessment Professional" Be sure to visit the AANAC website. Accurate answers to your questions posted to NAC News and FAQs. For more info visit us at http://www.aanac.org -----------------------------------------------------------/ /---------------------------------------------------------- The Case Mix Discussion Group is a free service of the American Association of Nurse Assessment Coordinators "Committed to the Assessment Professional" Be sure to visit the AANAC website. Accurate answers to your questions posted to NAC News and FAQs. For more info visit us at http://www.aanac.org -----------------------------------------------------------/
