RE: Need advice ASAP!!! Resident wants to leave now, AMA

[Patricia Whitcomb]

Title: Message

I guess first of all I would try to talk to her to find out just exactly what has happened to cause her sudden desire to leave.  Usually there is something that precipitates it & if you can find out what it is you can usually work it out.  Otherwise I think it would be a good idea to involve both the doctor & the Ombudsman.  In addition, I would make sure to inform her that if she leaves it would be against medical advice & that is something happened because of it, insurance might not cover it.  This sometimes works when nothing else does.     Pat Whitcomb, RN MDS Coordinator Madonna Towers 507-288-3911, Ext. 3050 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jamie Morris, RN Sent: Friday, April 02, 2004 6:07 PM To: [EMAIL PROTECTED] Subject: Need advice ASAP!!! Resident wants to leave now, AMA What do you do when a resident is unhappy with a new roommate (but has been unhappy anyway for a long time), and is stating she is leaving?  Her family is here & state they cannot care for her (she is early 60's, right AKA, dialysis, refuses to care for herself at all).... she has said she is calling her lawyer & a cab and she is leaving...  Do we let her go & call DHR or what?  I don't think the MD has been called yet.  I am just here late doing care plans, and the DON has been called back in for this, but we are unsure of what to do.  Is the Ombudsman available now?   Any advice?   This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. As required by HIPAA you need to hold this information as privileged and confidential. If you have received this communication in error, please destroy all copies of this communication and any attachments.

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