Hi all,

I have to make a presentation about how implementation of our CMS will
help us.  All is well and I have just about finished.  The problem I am
running into, though, is that our department has no defined processes.
In my research, I have found that, until we define our processes, the
CMS cannot really help us.  

Does anyone have any experience in explaining this to management?  Or
maybe I am off base here and it can be implemented so that we just
create a new workflow for every project?  The latter doesn't seem like a
good idea to me but, on the other hand, I was just asked to oversee the
implementation...not to structure our processes and restructure the
department.  What do you think?

We're a very hierarchical company and managers generally don't take
kindly to being told how to run their businesses.

Thanks.

Lionel


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