Hi Michael
Couldn't agree more with that.
IMHO best practice is, to have something running so that everybody can see
the bene- and misfits. If you try first to reengineer, to restructure, to
change-manage your company, you'll get quickly into deep troubles on the
political side. The CMS becomes then the scapegoat before it is even
installed.

So my advice: Start small, make very delimited small projects - try to make
them successfull, make people happy - and then grow.
-> Prove by practice!

Best regards
Roger


>Ah, the dark underside of CMS implementations...
>
>Keep it simple and focus on what your particular product CAN do without
>putting great expectations on anyone involved.  You may, if you're daring,
>care to mention that this new tool would add further benefit to real
>business process engineering, when the organization is ready for it.  But
>don't put you head on the block, politically by driving for those changes
>now.  It will stall the implementation etc... somthing about teaching pigs
>to fly... ;)
>
>I bet that many folks on this list have seen this scenario before, and I
>have lived through it myself.
>
>Unfortunate truth is that imlpementing a CMS is a great opportunity to
>reengineer business process flows, and on a small scale that's generally a
>managable (not trivial) task.  It's unfortunate, however, that on a large
>scale that's nearly impossible (as you suspect already.) Dozens of large
>organizations have implemented and re-implemented different CMS's and carry
>multiple licenses because they've not been able to conform an enterprise
>worth of BP in time for any single CM rollout.
>
>Good luck,
>
>Michael
>
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