<>,is that our department has no defined processes.... I have found that, until we define our processes, the CMS cannot really help us. <>
If the CMS is going to automate already existing tasks - more or less - you already have processes in place, but they are 'implicit' ie they have not been observed, identified, extracted, rationalized, optimized, coded. I mean, the jobs happens in peoples head, then they pass from one tray to another until they get archived. The you need just to observe the reality in your 'system' and create a information system that reflects, and hopefully improves, on your physical reality Defining the processes is an organizational task, How can you live without defining processes? Especially 'hierarchical organizations'... sounds strange to me....No organization can exist witout define processes, whether they're automated or not. Tell me more about your business young man.... <Lennart wrote> In fact a good CMS can help you get rid of processes, by letting you do things rather "helter skelter" but since all the data is collected centrally and structured, you can pick up and go from whatever the current state <> Disagree! The entire design of the product or its impmementation depends on some kind of process definition in my world. But maybe lennart lives in a different world form mine. Cheers Paola Di Maio Content-wire.com -- http://cms-list.org/ trim your replies for good karma.
