All four metrics are highly subjective and multidimensional.  What is
quality?  effectiveness? and accuracy? What does it mean to be up-to-date
Such things are a measure of the people and their processes, not the CMS.

Re: measuring content freshness. A CMS could certainly enforce
publish/expiration rules to maintain content freshness (many already do),
but it's the people who craft the rules and set the values for pub date and
expiration date.

In my opinion, none of the four belong in an analysis of a CMS


----- Original Message -----
From: "Pascal Westers" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, November 18, 2002 6:20 AM
Subject: [cms-list] Are there ways to measure the quality, effectiveness,
accuracy and timeliness of content?


>
> Dear professional
>
> I'm currently writing a thesis on the cost efficiency of CMS. I wonder if
any of you heard or read about measures/tests to determine whether content
is up to date, of good quality, effective and/or accurate. I'm specifically
looking for scientific articles in which an attempt has been made to measure
any of the above.
>
> Hope to hear from you! Best regards, Pascal Westers
>
>
>
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