Bertrand Delacretaz wrote: > Agreed - brevity is because we're busy and we want to save the time of > our busy colleagues,
[snip] I wondered whether QuickText https://addons.mozilla.org/extensions/moreinfo.php?application=thunderbird&id=640 would help here. I never came around providing enough canned answers to be useful though :-( Accumulating canonical non-rude answers to FAQs could be a yet another community project, if getting them into TB from the web would be sufficiently easy. Straying a bit from the thread topic: my personal experiments to filter FAQish candidates out of the email stream for semi-automated answers failed so far, partly due to the highly non-standard english used by the posters which escaped even sophisticated statistical classifiers. There are also those slightly naive people who just don't recognize the complexity of the technologies they attempt to deal with: "I downloaded FOP and run the examples. Now I have a 25GB database and have to produce some 100+ complex reports, how do I do it? Please help!" See also http://www.joelonsoftware.com/articles/FogBugzII.html way down under the "snippets" subheading. Could be a bugzilla/jira feature request unless the idea has already been patented elsewhere. J.Pietschmann --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
