The PC is running at a normal tempurature and the 2 sticks of ram I bought at the same time.
----- Original Message ----- From: "Phantom" <[email protected]> To: "Computer Tech Support" <[email protected]> Sent: Sunday, March 22, 2009 5:55:23 AM GMT -05:00 US/Canada Eastern Subject: [6422] Re: Mystery BSOD Have you checked the temperature? Are you using the same RAM in all 4 slots? On Mar 17, 4:18 pm, [email protected] wrote: > I originally sent an email about this Blue Screen of Death problem back in > Oct. I received great help from BigMatt and RemyMaza and Tom Wade. > > The blue screen says the following: > > A problem has been detected and windows has been shut down to prevent > damage to your computer. If this the first time you've seen this Stop error > screen, restart your > computer. > > If this screen appears again, follow these steps: > > Run a system diagnostic utility supplied by your hardware manufacturer. In > particular, run a memory check, and check for faulty or mismatched memory. > Try changing video adapters. Disable or remove any newly installed hardware > and > drivers. Disable or remove any newly installed software. > > If you need to use SafeMode to remove or disable components, restart your > computer, press F8 to > select Advanced Startup Options, then select SafeMode. > > Technical Information: *** STOP: 0X0000007F (0X0000009D, 0X00000000, > OX00000000, 0X00000000) > Contact your system administrator or technical support group for further > assistance. > > I have an HP Media Center Photosmart m1095c Desktop that was bought 8-31-04. > > It has an Intel P4 540 3.2 Ghz with hyperthreading; 800 Mhz frontside > > Asus PTGD1-LA Intel 915P chipset > > I have upgraded the RAM to two 512MB sticks from HP: PC 3200 184 pin DDR > > Video card is a Radeon X600 Pro AGP: 256 MB DDR > > Back in Oct. BigMatt suggested I take out one RAM stick at a time and run the > PC with a lot of graphics going. I did just that and ran through all the > different combinations of RAM sticks in all 4 RAM slots on the mb. It > mysteriously seemed to fix itself. It's been running great since then. > > Recently I renewed/upgraded my Norton Antivirus to what they call Norton > 360. Immediately I started getting the BSOD again. Sometimes it appears in > minutes, sometimes it's hours. > > I have never gotten any RAM beeps on start up. Again I ran through all the > combinations of RAM sticks in all 4 RAM slots and this time it always goes to > the blue screen. I have used the onboard HP diagnostic tool and ran checks > on the RAM and video card. When I run the check, a dignostic progress screen > pops up saying the check will take several minutes and another smaller > Windows IE window pops up in top of that one that says: Exception in > DisplayRunMap.runMap: with an OK box below it. I click OK, that box closes > and the diagnostic tool box shows the progressive horizontal bar indicating > the check in running. However, instead of taking several minutes, it takes > only a few seconds. I'm not sure this check is really running a valid > check. There are no error messages that pop up indicating any trouble with > either the RAM or video card. > > I talked with a real nice guy, Raj Kiran in India with Norton tech support, > but he wasn't any help. > > I really need HEEEELP in figuring this problem out. I'm confident someone in > this forum has the tech saavy to come up with a solution. If you need any > other info from me, let me know. > > ALSO, on occaision, I get something new that's random. The 19" HP flat > screen monitor goes black and there's a small window in the middle of it that > says: " Out Of Range Set Monitor To: 1280 X 1024 @ 60 Hz" At the bottom > of this small window is row of monitor control buttons similar to what is on > the monitor itself. When I try to operate the buttons on the monitor they do > nothing. The only way I can get rid of this window is to do a hard shut > down. > > Thank you, > > Mike Rosborough --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Computer Tech Support" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/computer-tech-support?hl=en -~----------~----~----~----~------~----~------~--~---
