On Apr 12, 2007, at 11:47 AM, Tony B wrote:
You haven't given any links, so I'm going to guess It's probably also a lot to do with the complex nature of a modern OS.
Possibly, but under any circumstances, persons taking their computers in for repair are getting upset because of the problems not getting solved, or the problems are being solved, but in such a brute force manner that they lose everything on their hard drive as a means of solving the problem. Just to wipe the HD is often a convenient a quick way to settle an issue and still make money. Just about any computer repair facility will have, somewhere on the receipt that they had you when you drop off the computer, something to the effect that your signature grants them the privilege of wiping your hard drive. Unfortunately, this approach is all too often step one of a one step repair process.
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