>From what I've read, these monitors came with a 3 year warranty from Dell.
You said it's about 3 1/2 years old. You could take a chance and call Dell and go through their (oh so wonderful) tech support group to diagnose the problem. There's a chance Dell might be nice and do a warranty repair on it - even though it's out of warranty. (Ok... you can stop laughing now)... While Dell hasn't exactly had the best service reputation (if you want to hear some amusing stories, let me know), they're trying to reclaim lost market share. There's a chance they'll step up to the plate. If you do call and the first tech says "Too bad, your warranty's expired", ask to speak to a supervisor and explain you bought the monitor based on the reviews you'd read and how you thought a Dell product would last far, far longer. (If any of your systems are Dell, say that). Go for the "Loyal Customer" angle who's disappointed to only get 3 years out of a monitor. While you're doing this, stress your now-doubting belief that Dell makes a good product and how you'll have to reconsider buying anything from Dell again. But don't raise your voice, talk calmly to them and ask for their help. There's a chance the supervisor will agree to repair or replace your monitor because it's just barely out of warranty. The worst possible outcome is for them to say "Sorry, there's nothing we can do" and it'll only have cost you some time on the phone. Larry -----Original Message----- From: Computer Guys Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Paula Minor Sent: Thursday, May 01, 2008 6:08 PM To: [email protected] Subject: Re: [CGUYS] LCD monitor question > What model monitor is your old one? > > Larry > Larry, it's the Dell 2001FP and was a fantastic monitor. A few months ago I noticed I was having trouble calibrating it and found it was more difficult to read pages on it. I thought my vision was going...I'm 61! <g> What a relief to know it's not me. Thanks to you all who answered. Looks like I"ll be watching for a good price on a second monitor now if I still want to run 2 of them. I will say I also have/had an iMac G5 that is about 3 yrs old and it still has a great monitor on it but now that my son has it, it isn't on 24/7 like my MacPro is. My monitors do shut down tho after an hour of no use and I turn those off at night. I guess I'm just one of those people who thinks everything should last forever. Paula IN/USA Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, chocolate in one hand, wine in the other, body thoroughly used up, totally worn out and screaming "WOO HOO what a ride!" Have a wonderful day! ************************************************************************ * ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** ************************************************************************ * ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
