There's a chance the supervisor will agree to repair or replace your monitor because it's just barely out of warranty.
I'd do it, based on this hypothetical. It's at most a $200 item and I buy much more customer loyalty out of the transaction than $200 would get me in advertising. I don't know what Dell policy is or what their management style is, but this one would be an easy call for any front line manager in my company. Or at least I think it would be. I understand that Dell operates on razor-thin profit margins, but hey, nothing ventured nothing gained. Good call, Larry. I realize that most responses to this have been along the lines of "Shizz happens, put on your big girl panties and deal with it." But Larry's approach is creative and proactive. I'd give it a shot. ************************************************************************* ** List info, subscription management, list rules, archives, privacy ** ** policy, calmness, a member map, and more at http://www.cguys.org/ ** *************************************************************************
