Bill,
I have been a long standing customer with Comcast for Digital TV and
High Speed Internet. Until recently, I had the TV and Internet ala cart.
That is separate. I bundled the two together back in Jan. to get more
premium TV channels for only a slight increase in monthly payment. It
was a poor choice. The separate businesses of the company do not talk to
each other. I was triple billed for two months running for the TV
service. The drawback to the bundle became apparent when every time I
called to straighten out the TV billing (and I had to call many, many
times!) my high speed internet service would be disconnected. I then
would have to make many more phone calls to get that restored. Seems
that with the bundle, if there is the least little discrepancy or change
in one of the bundled services, Comcast requires that ALL the services
in the bundle be disconnected and then the customer has to contact the
business office of each services (in your case three!) and navigate
through their bureaucracy to get the service restored. By the way, they
continue to charge you for the disconnected service.This takes a lot of
patience as often multiple calls to each business office is required. So
you will never have a single problem, true, you will have them in threes!
This is a good reason to avoid bundling. For more detail, especially why
you might not wishto bundle phone services with Comcast. visit this
page: http://www.comcastmustdie.com/
I can not recommend Comcast to anyone with a clear conscience.
Regards,
John Settle
Quoting Bill L'Hommedieu <[EMAIL PROTECTED]>:
I'll be moving into an apartment (don't know which yet) in Arlington
from a single family home and wonder what options for cable/satellite
exist. I suspect the Comcast is the only choice. If that's true, what's
the service like on the bundle of TV, phone and internet. Is FiOS
available in multi-unit rentals/condos?
FiOS *is* available to multi-unit buildings. Some friends of mine have
it (in Annapolis). I don't know if they have to build it in with the
building (their's is a fairly new building), or if they can retrofit.
It seems like apartments/condos would be fairly profitable pickin's
for Verizon since the potential customers are--literally--right on top
of each other.
As for Comcast's bundle, I don't know, but you can tell them that you
can get Verizon's Triple Play for $99 and see if they'll match it.
Katan
*************************************************************************
** List info, subscription management, list rules, archives, privacy **
** policy, calmness, a member map, and more at http://www.cguys.org/ **
*************************************************************************
*************************************************************************
** List info, subscription management, list rules, archives, privacy **
** policy, calmness, a member map, and more at http://www.cguys.org/ **
*************************************************************************
