When I try to do a scan, I get an error. The error is '3038, 104'. That leads me to the Symantec Technical Support Knowledge Base where, I have two choices. Either 'Installation Errors' or, 'Other Errors'. Then it tells me to download the Norton Removal Tool followed by, downloading Norton SystemWorks.

I un-install NSW and, re-install it. But I keep having problems scanning because, I keep getting the same error code.

I did try to use AVG but, it was no less a mess.

Any ideas as to why NSW keeps giving the same error code?

Christopher


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