How much RAM was in the machine?

On Mon, Dec 21, 2009 at 4:29 PM, [email protected] <[email protected]>wrote:

> On Mon, Dec 21, 2009 at 5:20 PM, Sue Cubic <[email protected]> wrote:
>
> > Ya know, I'm just a simple Windows user here.  I have a few "experiences"
> > under my belt, which people on this list have helped me resolve, but
> never
> > anything too serious.
> >
> > Replies like this are wearying.  "Switch to a Mac"???  This woman just
> gave
> > a brand new computer to her son.  There is a problem with it.  I really
> > don't think she wrote in to this list to be told "Switch to a Mac".  Do
> you
> > really feel that is helpful advice at this point?
>
>   Such advice referencing the existing circumstance is not helpful.
>
>  Someone I know was having all sorts of problems with her new Toshiba
> laptop running Vista.  Sometimes it would run feebly, sometimes it
> would not even start up.  She was absolutely positive that her
> computer was seriously infected.  No amount of wiping the drive and
> reinstalling the OS cleared up anything, so she called in the geek
> squad.  They fixed the problem, charged her a bunch of money, and told
> her what was causing the problem.  Too little RAM.  The amount of RAM
> that came with the laptop, that also came with Vista installed, was
> insufficient to allow the machine to boot up upon turning it on much
> of the time.  How can a computer even be allowed to be sold at
> MicroCenter if it does not have sufficient RAM to allow for booting
> up?
>
>  Steve
>
>
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