Gail Miller wrote:
Thanks.
1) How would he get rid of a boot sector virus?
Google "get rid of a boot sector virus."
1) How would he turn off the wifi since it's built into the computer?
Temporarily turn off the Wifi router until the OS system is loaded and
secured by firewall and anti-virus .
The Wifi router should be secured too. Its Admin password changed and
WPA or WPA2 security used for the user's wifi access
3) Have you ever heard of a "BCD" virus? I don't know where he got the
name but asked me to ask about it.
Unfortunately, ALL files that you take from the old load to the new one
will have to be 'scrubbed". Preferably with about 3 different up to
date virus / trojan checkers. Trojan's and viruses that are well
written .... which this one sounds like ... will create sleepers in some
of your data files that can and surely reinstall the virus all over
again at a later date.
It would be really better to not transfer any data files from the old
install to the new one
This virus seems to take over his machine, create virtual servers, and
I don't know what all else. I'm beginning to rue the day I bought the
computer!!
It's kind of like cancer or identity theft. Once its got its hooks into
you... it's very hard to overcome.
Sorry for the bad news. It's unlikely that there is an easy or quick
solution to your problem.
db
Thanks in advance -- again!
Gail
----- Original Message ----- From: "Reid Katan" <[email protected]>
To: <[email protected]>
Sent: Monday, December 21, 2009 3:24 PM
Subject: Re: [CGUYS] STRANGE VIRUS?
Quoting Gail Miller <[email protected]>:
My son has a new Dell Mini10 that seems to have a fatal virus.
Other than he thinks he has a virus, and he reinstalled Windows, you
haven't given much to go on.
If he *does* have a virus that keeps reappearing, it might be a boot
sector virus that a simple format might not get rid of (someone
correct me if I'm wrong).
If someone on his insecure network has a virus, and he connects to it
before he's got protection installed, well, then it's (probably)
already too late. Have him turn off his WiFi before going through
the procedure next time.
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