Binand Raj S. writes:
No decision needs to be made. The tags are removed. If the message winds up back on the mailing list, the mailing list process will add the tag back into the right place.Can making this behaviour configurable be added to the sqwebmail wishlist? :-)How is the decision taken whether a mail is going to a mailing list or not? Via the List-* headers?
It is not wise for "ticketing systems" to mimic behavior that's been used by mailing list processord for a long time before those "ticketign systems" were invented.We use a ticketing system which tracks solely on the basis of a [xxx.com #nnn] string in the subject line. Thus, when replied from sqwebmail, correspondence that should go into an existing ticket causes a new ticket to be opened.
-------------------------------------------------------
This sf.net email is sponsored by:ThinkGeek
Welcome to geek heaven.
http://thinkgeek.com/sf
_______________________________________________
courier-users mailing list
[EMAIL PROTECTED]
Unsubscribe: https://lists.sourceforge.net/lists/listinfo/courier-users
