Hey Jack,

This is a common question among new space owners. From my personal
experience I can attest that Alex described a good model. It can be a
part-time job when you develop a culture of DIY and a community that
has a vested interests in the space. This isn't to say that you should
expect members to clean toilets or contribute to the daily book
keeping tasks of the space, but most members have no problem refilling
paper in the printer, restarting the router, giving a brief tour if
someone stops by, and washing their own dishes.

The most important aspects of the space manager is help get events
going, make sure a welcoming culture is established, and be the go-to
guy if a high-level concern happens. The space manager will also be
the face of the community until a larger community is created. This
means they are the catalyst and helps spread the word about the new
coworking community, reply to the e-mails and phone calls, and curator
all of the suggestions of the community. The space manger should also
be visible at the space several days of the week but not necessarily a
full-time presence is required. The space manager will be the
recognizable face to the new members and it can be comforting to see
him/her during their first few visits until they are more comfortable
in their new community.

Craig Baute
Denver Coworking

On Feb 20, 9:47 am, Jack <[email protected]> wrote:
> We are going through the process of opening a space in Prescott
> (Launch Pad Prescott athttp://launchpadprescott.wordpress.com/). We
> are trying to decide if we need to hire someone to act as the Space
> Manager/concierge and wanted input from other space owners on how they
> have handled that.
> Thanks

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