I love the distinction between bonding and bridging capital. Thanks for
that.

On Fri, Jan 27, 2012 at 10:16 AM, Alex Hillman <[email protected]
> wrote:

> I haven't heard the words "social capital" on this list in a long time,
> it's good to have them back. One of my favorite topics, with a big hat tip
> to Tara Hunt & Chris Messina for my introduction to this in the olden days
> of coworking.
>
> I love Trek's simple equation, it's one I personally live by as well and
> has done well for me. In coworking, it manifests in lots of other ways,
> too. One thing we actively work on at Indy Hall is making sure it's a place
> to DO work, not a place to GET work. Not to say that people can't find or
> get work within a coworking space - in fact we all know it happens and
> happens a lot. But members who show up with the express desire, or worse,
> the express NEED for work, tend to find less of what they want. It's like
> trying to withdraw from a new bank account that you haven't made a deposit
> into yet.
>
> It's the people who contribute before they take (make a deposit before a
> withdrawl) that get the most.
>
> Teach a skill. Share a lunch conversation. Recommend a book or article.
> Simple stuff pays back 10-fold. This is the kind of stuff that Angel
> mentions, and why it's not only so much more fun but why it makes a richer
> experience.
>
> All of that said, within social capital, there are also two kinds to
> consider and balance: *bridging* capital and *bonding* capital.
>
> Bridging social capital is accumulated between heterogeneous groups, and
> bonding social capital is accumulated between homogeneous groups.
>
> There *are* negative consequences of *too* much *bonding* capital:
>
>    - exclusion of outsiders
>    - burdons imposed on group members
>    - increased pressure to "fit in"
>    - a trend towards lowest common denominator social norms
>
> Basically? Cool kids clubs are their own worst enemies, and many coworking
> spaces have the same problem.
>
> http://www.youtube.com/watch?v=QBWpWSKjTbU
>
> Luckily the antidote is simple: balance bonding capital with bridging
> capital.
>
> Think of it like diversifying investments. You (and your members) want to
> diversify your social capital across the coworking space and it's members -
> but actively encouraging people to invest their social capital in other
> neighboring groups as well is often  overlooked.
>
> Protip: this practice can start long before you open a coworking space -
> and if put into practice on this list by more people, would make it a
> better place for everyone!. :)
>
> -Alex
>
> /ah
> indyhall.org
> coworking in philadelphia
>
>
> On Fri, Jan 27, 2012 at 9:47 AM, Tom Brandt <[email protected]> wrote:
>
>> At Workantile it took us a while to get what we say during tours
>> perfected, but we have learned to tell people right off the bat that we are
>> membership organization of independent and remote workers, and then go on
>> to explain the social and community aspects of Workantile. if someone says
>> the word "rent", we cut them off almost immediately because that word is a
>> clue that the don't quite get what it is. Our retention rate has improved
>> significantly since we started explaining what Workantile is correctly
>> right off the bat, because people looking for something else don't join.
>>
>> One of the concepts my colleague Trek Glowacki emphasizes is "social
>> capital" and "social debt". You accumulate social capital by contributing
>> to the community and social debt by detracting from it. If your social debt
>> exceeds your social capital, you are probably not worth retaining as a
>> member. Most of our members have built up huge amounts of social capital,
>> so we are in a good place there.
>>
>> On Thu, Jan 26, 2012 at 6:26 PM, Angel Kwiatkowski <[email protected]
>> > wrote:
>>
>>> I'm such a huge fan of letting members do the implementing when they
>>> have ideas that go beyond basic infrastructure. Here are some recent
>>> things they've asked me and my responses...
>>> "we want to do a swap meet at Cohere, is that okay with you?"
>>> ----"yes, I love it, just reserve the conference room for the date/
>>> time you want to do it"
>>> "we think it would be neat to have 4 community bikes that people could
>>> check out"----"me too, go for it!"
>>> "I really want a towel rack in the new bathroom"----"I will install
>>> that today"
>>>
>>> :)
>>>
>>> On Jan 26, 4:07 pm, Susan Evans <[email protected]> wrote:
>>> > That guy sounds like he'd make an *awesome* community cultivator at the
>>> > coworking space he opens up. I hope he gets inspired to build something
>>> > better!*
>>> >
>>> > *that is my favorite part about the simplicity and fluidity of
>>> coworking.
>>> > Can't find a space that suits you? Create your own, or get yer Jelly
>>> on!
>>> > __
>>> > Office Nomads
>>> > officenomads.com
>>> > 206-484-5859
>>> >
>>> >
>>> >
>>> >
>>> >
>>> >
>>> >
>>> > On Thu, Jan 26, 2012 at 3:00 PM, Tony Bacigalupo <[email protected]> wrote:
>>> > > > Which will be fine, because for every person with a "how can you
>>> serve
>>> > > me?"
>>> > > > mentality who leaves, we usually get two with a mindset of "what
>>> can I
>>> > > > do for the community?"
>>> >
>>> > > [Tiny Tower analogy redacted]
>>> >
>>> > > Bingo, the challenge is how to set expectations differently for the
>>> next
>>> > > people who walk in the door. Is it a matter of some people just
>>> being a bad
>>> > > fit, or an opportunity to improve the onboarding process?
>>> >
>>> > > > --
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>>
>>
>> --
>> twb
>> member, Workantile Exchange <http://workantileexchange.com/>
>>
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